Our business revolves around supporting people and businesses that don't have time to answer their telephones at a certain time, therefore our 24/7/365 answering services solves problems, creates customer satisfaction, and keeps communication lines open 24/7. We service many industries and professionals including: Medical, Hotels, Travel Agencies, Transportation, Law Firms, Home Improvement Service Providers, On Call Doctors, Restaurants, Accountants, Call Centers, and the list goes on.
How do we help YOU SAVE TIME & MONEY?
Simply put, our company assists you with high volume during peak hours, lunch, holidays, and during staff meetings. This allows your employees to allocate more time to help customers and fill out necessary paperwork to complete daily tasks on time. Imagine how much time your employees spend on the phone during business hours, their in-office productivity will improve greatly using our professional answering services.
How do we manage our interactions with your calls?
Each interaction is documented using a secure Google Form, so that once a call is completed, the record is immediately placed in your Google Drive Spreadsheet with a time stamp. Therefore every morning your secretary can access the form, and make call backs to follow up on the calls submitted during non-business hours.
How many calls can we handle in a given day?
Our phone system is equipped with over 100 phone lines, and we are currently over staffed with working & back-up receptionists. Therefore we are able to receive up to 300 phone calls every hour with less than a one minute waiting time. Your calls will be answered every time by our professional and friendly receptionists. That is a guarantee.